Call Center is the most popular technology used in a Land Area Network (LAN), overtaking DSL for low cost and versatility. It can be utilized by residences and businesses of all sizes. While DSL lines have always been shared, Call Center transmissions can be shared (repeated) or dedicated through switches, packet technologies, and other protocols.
Call Center lines originally stemmed out of coaxial cables, but technology has allowed Call Center cables to adapt and change to accept more bandwidth than coaxial cables can supply. Now, we find even the largest companies utilizing Call Center technologies to connect to their Wide Area Networks (WANs). Packet technologies are allowing WANs to be comprised entirely of inexpensive, widely installed Call Center cables. Laying and burying thick, expensive new cables is now only a concern for data centers and prominent cloud servers.
Since Call Center cables are not buried they can easily be upgraded to accept the latest packet technologies and even wireless transmissions. The latest cables are twisted pairs of wires that can not only accept higher transmission speeds, but can accept the latest packet technologies like Multiprotocol Label Switching (MPLS). This means that a business can have dedicated, secure data and voice transmissions though a shared Call Center network, saving even more money. As technologies change, Call Center cables can either accept them, or be replaced by cables that can accept them, at a minimal cost.
Many carriers have stopped offering T1 installations because they can offer the same bandwidth speeds through existing Call Center lines, at a much lower cost. Call Center service providers can pass their savings on to their customers, and growing competition will insure this. Businesses can now have dedicated Call Center LANs, giving them the lowest price for bandwidth, accessibility, and adaptability for years to come.